Transcription
Why Human Transcription Still Beats ASR for Critical Work
Where ASR falls short for legal, medical and research transcription: error types, speaker attribution, editor passes and smart hybrid workflows.
· 7 min read
Insights
Notes from the production floor
Practical guidance on publishing workflows, document accessibility, e-learning, localization and data operations — written by the people who do the work.
Accessibility
PDF Remediation: A Practical Guide to PDF/UA
Learn how to remediate PDFs for PDF/UA compliance: tagging, reading order, alt text, tables, forms, and testing with JAWS and Acrobat.
· 6 min read
Accessibility
WCAG 2.2 and the EAA: What Documents Must Do Now
How WCAG 2.2 and the European Accessibility Act affect PDFs, e-books and digital documents, plus a practical roadmap to compliance.
· 6 min read
Localization
Translation, Localization, Transcreation: A Strategy Guide
Translation, localization and transcreation solve different problems. Learn when each matters and how to build a locale strategy that scales.
· 7 min read
Data Management
OCR, ICR or Rekeying? Digitizing Legacy Archives Right
A practical guide to digitizing legacy documents: OCR vs ICR vs rekeying, double-key verification, indexing taxonomies and quality sampling.
· 7 min read
Publishing
Born-Accessible ePUB3: A Publisher's Playbook
How to produce born-accessible ePUB3 e-books: ePUB Accessibility 1.1, MathML, media overlays, layout choices and certification.
· 6 min read
e-Learning
Storyboards That Survive e-Learning Development
How to write e-learning storyboards developers can build from: on-screen text vs narration, visual specs, review cycles and pitfalls.
· 6 min read
e-Learning
SCORM vs xAPI vs cmi5: Choosing the Right LMS Standard
Compare SCORM 1.2, SCORM 2004, xAPI and cmi5: what each standard tracks, LMS and LRS compatibility, and how to pick and migrate with confidence.
· 7 min read
Publishing
XML-First Publishing: Economics and Migration
Why XML-first workflows beat print-first conversion: JATS and BITS, single-source multi-channel output, and migration tips for publishers.
· 6 min read
Customer Support
Outsourcing Customer Support: A Practical Buyer's Guide
How to evaluate call center partners: the KPIs that matter, pricing models, security requirements, pilot programs and red flags to avoid.
· 7 min read
Publishing
Why STM and K12 Typesetting Is So Hard to Get Right
Equations, art-heavy spreads, standards correlations and the InDesign vs LaTeX vs XPP decision: inside high-complexity typesetting.
· 6 min read
Localization
Closed Captions vs Subtitles vs SDH: What's the Difference
Closed captions, subtitles and SDH serve different audiences. Understand FCC and ADA compliance, timing rules and quality standards.
· 7 min read
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